SERVERS STATUS
APR 6 2024 - 5:05 PM ET
PINNED POST:
THESE ISSUES SURFACED IN DECEMBER AND MOST HAVE BEEN RESOLVED.
THEY MAY ALSO BE MONITORING WHAT YOU’RE WATCHING AND SURFING ONLINE.
WE USE AND RECOMMEND WINDSCRIBE, PIA, AND CYBER GHOST VPN.
READ MORE ABOUT BLOCKS, TRACKING, AND WHY YOU SHOULD GET A VPN HERE.
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LATEST UPDATES BELOW
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APR 6
UPDATE (5:10PM ET):
The main data centre for the PURPLE server will be doing some scheduled maintenance.
Expect outages between 11am ET and 4pm ET.
Their server will be offline intermittently during those times.
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FEB 1
UPDATE (9:35PM ET):
PURPLE server updates have been completed to address ISP blocks.
Canadian subscribers will need to clear data on their CREEDTV app.
A new HIVE TIVIMATE version is available to replace the older version.
Contact our team to get the download link for the new HIVE TIVIMATE app.
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PURPLE server admins are doing scheduled maintenance at 1AM ET.
We will update you as soon as we hear they are completed.
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OCT 24
UPDATE (10:45PM ET):
Canadian internet providers are actively blanket blocking access to IPTV related URLs.
We highly recommend using a VPN to bypass their blocks.
We use a VPN like Windscribe to bypass their blocks.
Get their free trial via the link below.
https://bit.ly/freewindscribetrial
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Some PURPLE subscribers are getting expired account or login errors.
Their admins have flushed all blocked IPs.
Clear your network cache by unplugging your modem/router for 2 mins.
Then reconnect to WiFi, and restart your device.
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OCT 22
UPDATE (3:55PM ET):
Please try reconnecting again now.
Then reconnect to WiFi, and restart your device.
One of the major suppliers of live feeds for the PURPLE server is currently experiencing a DDOS attack.
They are working to fend off the attack and restore the service to their clients including the PURPLE server.
Some PURPLE subscribers are getting login, invalid or expired errors.
Others may notice many channels are down.
Updates will be posted here as soon as we hear back.
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OCT 7
UPDATE (10:15AM ET):
PURPLE server admins have just completed rebooting their servers.
Then reconnect to WiFi, and restart your device.
UPDATE (10:08AM ET):
PURPLE server admins are rebooting their servers.
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Some PURPLE subscribers are getting login, invalid or expired errors.
We have reported the issue to their server admins to investigate.
Updates will be posted here as soon as we hear back.
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OCT 4
Some PURPLE subscribers are getting login errors.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
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SEP 14
Some subscribers are unable to log in due to new blocks from their ISPs.
Changing your DNS settings to Cloudflare may help bypass these blocks.
Instructions for Android, iOS, and other devices below.
https://developers.cloudflare.com/1.1.1.1/setup/
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SEP 5
Some PURPLE subscribers are unable to log in due to a Cloudflare issues.
Please contact us to have your UN/PW reset.
From Cloudflare:
Error rates on Cloudflare Pages and API requests to Pages services
Identified – The issue has been identified and a fix is being implemented.
Sep 05, 2023 – 14:24 UTC
Investigating – Cloudflare is investigating increased error rates
in deployments to Pages and API requests to Pages service
Sep 05, 2023 – 14:01 UTC
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SEP 1
Our current team of ninjas have been online 24/7/365 for exactly 7 years today.
We’re happy to report that all servers are running smoothly.
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JUL 12
SAGE server will be doing some scheduled maintenance today.
Some categories will be offline from 11am ET for 4-5 hours.
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JUN 23
UPDATE: All 3 sections have been restored on the PURPLE server as of 3pm ET.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
A majority of Canadian, Premium Movie, and Sports feeds are currently offline as of 8am ET on PURPLE.
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MAY 29
UPDATE: for all PURPLE subscribers still using older URLs and app versions.
ALL older URLs and HIVE app versions will no longer work as of May 28, 12pm ET.
For TIVIMATE HIVE app users, contact us for the new app.
For CREEDTV/SMARTERS HIVE app users, clear your cache and data.
For web TV browser users, email us for the new URL.
For XC, Xtream Codes, M3U, and EPG URL users, email us for updated URLs.
For STB, MAG, MAC based users, email us for the new URL.
After updating anything, just a reminder to restart everything.
Your modem/router and device.
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MAY 21
UPDATE: Upgrades were completed between 11:00-11:15 am ET.
For TIVIMATE HIVE app users, contact us for the new app.
For CREEDTV/SMARTERS HIVE app users, clear your cache and data.
For web TV browser users, email us for the new URL.
For XC, Xtream Codes, M3U, and EPG URL users, email us for updated URLs.
For STB, MAG, MAC based users, email us for the new URL.
After updating anything, just a reminder to restart everything.
Your modem/router and device.
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The PURPLE server will be performing some scheduled upgrades to improve stability.
They will be offline intermittently from 2am ET onwards.
Updates will be posted as soon as they confirm their upgrades are completed.
Some users will need to reinstall the HIVE app to access their subscription.
A new M3U URL and XC/Xtream Codes URL will be available.
A new web TV portal URL will also be available for browser access.
Please check back here for further updates.
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MAY 14
Looking for some troubleshooting help?
Check out our updated FAQs for fixes to the most common IPTV issues.
Or contact us 24/7/365 for further assistance.
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MAY 5
UPDATE 3: the new PURPLE panel move to the permanent server is complete.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
Some channels will still be offline while they manually restore each new link individually.
The PURPLE server admins ask for and appreciate your patience.
UPDATE 2: the final move from the test server to the permanent server starts after 10pm ET.
This final move will cause a temporary disconnection for some users.
Simply wait 15 minutes or check back here when we know they’re back online.
Then restart your device to reconnect.
UPDATE 1: the PURPLE server is back up on their new panel on a test server.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
After testing is completed, the new panel will be moved to the new permanent server.
This final move later this afternoon may cause a temporary disconnection for some users.
Simply wait a few minutes, then restart your device to reconnect.
Please contact us for the new M3U URL or the new web TV browser URL if you need it.
MAY 5
The PURPLE server will be offline starting around midnight ET to upgrade to a new panel.
Updates will be posted here as soon as they’re done and back online.
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MAY 4
The PURPLE server has been one of the most reliable servers over the years.
They’ve run into a series of issues this week which we are confident they’ll resolve.
They’ve also always fairly compensated their subscribers with added time.
We realize it’s frustrating but they are asking for and appreciate your continued patience.
UPDATE 2: Message from the PURPLE admins.
“We can’t stay using the same panel because of the DB (database) bottlenecks.
I don’t blame you guys for looking for alternatives.
We are bringing in outside help and upgrading to new panel to fix these issues once and for all.
It’s been a tough week but rest assured we will back stronger than before.”
UPDATE 1: The PURPLE server is back online.
Some channels will still be offline as they restore the service.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
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MAY 3
The PURPLE server is currently down due to a database bottleneck issue.
PURPLE admins are aware of the issue and working to resolve it.
Updates will be posted here as soon as we hear back from them.
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APR 28
UPDATE: Service to the data centre has been restored.
The PURPLE admins are restoring service and they’re back online.
Restart everything again now to refresh your connection to their server.
Your modem/router and device.
SOME RENEWALS BETWEEN APR 8-28 MAY BE AFFECTED.
If you get and EXPIRED or INVALID error:
Contact us and we’ll help resolve the expiry date issue.
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A major data centre that hosts content including the PURPLE server went down.
The data centre techs are still working on resolving the issue.
No ETA has been given to the server admins yet.
PURPLE admins will add some extra time for the inconvenience.
Updates will be posted here as soon as we hear back from them.
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APR 9
UPDATE: Restart everything again now to refresh your connection to their server.
Your modem/router and device.
The PURPLE server is currently OFFLINE.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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FEB 6
UPDATE: Restart everything again now to refresh your connection to their server.
Your modem/router and device.
The POLKADOT server is currently OFFLINE.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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JAN 19
PEBBLE server has moved to a new host and domain.
Please email us for the new URL to reconnect to their server.
Then refresh your connection by unplugging your modem/router for 2 mins,
then reconnecting to WiFi, and then restarting your device.
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JAN 17
POLKADOT server has scheduled maintenance daily between 3-5am ET.
They will be offline during updates for between 30-60 minutes.
Refresh your connection by unplugging your modem/router for 2 mins,
then reconnecting to WiFi, and then restarting your device.
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DEC 29
The PORTUGUESE feeds are currently down on POLKADOT.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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DEC 22
UPDATE: Restart everything again now to refresh your connection to their server.
Your modem/router and device.
The PURPLE server is currently down.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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DEC 12
UPDATE: Restart everything again now to refresh your connection to their server.
Your modem/router and device.
The POLKADOT server is currently down.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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OCT 30
UPDATE: Restart device to access web TV browser.
The PURPLE web TV player for browsers is currently down.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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OCT 24
UPDATE: Restart everything again now to refresh your connection to their server.
Your modem/router and device.
The POLKADOT server is currently down.
The issue has been reported to their admins.
Updates will be posted here as soon as we hear back from them.
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SEP 29
The PURPLE server admins have reported that their servers are getting throttled by some internet providers.
This is causing some categories like CANADIAN to buffer.
You can test this by connecting using your cellphone’s mobile hotspot temporarily to compare.
The only known solution currently is to use a VPN to get around the throttling.
They will be adding a new server over the week to combat the throttling from ISPs.
Updates will be posted here.
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SEP 27
THE EPG GUIDE ISSUE WAS RESOLVED AFTER PURPLE ADMINS REBOOTED.
RESTART THE SMARTERS APP OR REFRESH THE EPG IN THE SETTINGS.
RESTART OR UNINSTALL THEN REINSTALL THE NEWEST TIVIMATE HIVE APP BELOW.
DOWLOAD LINK
https://aftv.news/842722
ALTERNATE LINK
https://bit.ly/hivetmmf2
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SEP 20
UPDATE: HIVE TIVIMATE app log in issue has been resolved at 10pm ET.
Their admins just reported that the HIVE TIVIMATE version is having login issues.
Please use the HIVE SMARTERS version in the meantime.
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SEP 18
UPDATE: the web TV browser portal is back online.
Use http:// (not https://) to access it.
The PURPLE web browser is down and their admins will resolve it after peak hours.
You can also install the BLUESTACKS or LDPLAYER 9 on WINDOWS/MAC.
And then install and run the HIVE apps for PURPLE.
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AUG 25 9PM ET
The PURPLE server will be upgrading to a newer platform over the next few weeks.
The PURPLE server will be adding more LIVE, VOD, and ADULT content.
EDIT: MIGRATION COMPLETED SEP 1.
NEW CONNECTION LIMITS:
Up to 5 connections are allowed with UN/PW plus VOD
OR
2 MAC addresses for STB & MAG – NO VOD
(3 IP addresses max).
Please contact us for the new PURPLE server URLs.
XC XTREAM CODES LOGIN IS NOW SUPPORTED ON:
TIVIMATE, SMARTERS, DREAMLINK, BUZZTV, GSE
PURPLE subscribers must install the NEW custom versions of the
HIVE SMARTERS and TIVIMATE app for LIVE.
Subscribers get FREE access to the new MISSION app for VOD.
CONTACT US FOR NEW DOWNLOAD LINKS.
PLEASE CONTACT OUR TEAM IF YOUR USERNAME/PASSWORD IS INACTIVE.
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AUG 23
UPDATE: POLKADOT is back up for all subscribers as of 11:30pm ET.
Please restart everything including your modem/router and device to refresh your connection.
POLKADOT server is down and we have reported the issue to their admins.
We’ll post updates here as soon as we hear back from them.
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AUG 20
UPDATE: SAGE was back up for all subscribers as of 11:45pm ET.
Please try restarting everything including your modem/router and device to refresh your connection.
The SAGE is having a hosting or cloudflare related issue affecting some subscribers.
We have reported the issue to their admins.
We’ll post updates here as soon as we hear back from them.
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AUG 15
Some Firestick users are getting an error on the PURPLE OG HIVE app.
Please try uninstalling and reinstalling the OG HIVE app first.
You may have to factory reset your Firestick before reinstalling the OG HIVE app.
The web TV browser portal and alternate HIVE apps are running as normal.
Email us for download links for the alternate HIVE apps if you don’t see them in your setup email.
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AUG 13
UPDATE: Restart everything including your modem/router and device to refresh your connection.
PURPLE OG HIVE app is experiencing some connection issues.
The PURPLE server admins are aware and working to resolve the issue.
The web TV browser portal and alternate HIVE apps are running as normal.
Email us for download links for the alternate apps if you don’t see them in your setup email.
We will post updates here as soon as they reply.
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AUG 3
UPDATE: Restart everything including your modem/router and device to refresh your connection.
POLKADOT is experiencing some hosting issues and internal server errors.
The POLKADOT server admins are aware and working to resolve the issue.
We will post updates here as soon as they reply.
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JUL 9
UPDATE JUL 20: All new categories on PURPLE have been added.
You can add or hide new categories from their web TV browser portal.
PURPLE server has been updating their sources in most categories and adding new ones.
Restart everything including your modem/router and device to refresh your category list.
We will post updates here as soon as they confirm all updates are completed.
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JUL 6
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JUN 5
UPDATE 4:40 AM ET: POLKADOT is back online after restarting their servers.
Restart everything including your modem/router and device to refresh your connection.
We will post updates here as soon as they confirm they’re back online.
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MAY 29
The iSTB for Apple devices is causing errors on every server.
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MAY 8
The POLKADOT server was down due to a hosting issue.
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MAY 2
GREY PRO server went offline temporarily but is now back online.
Restart everything including your modem, router, and device to refresh your connection.
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JAN 7
Some GREY PRO users are getting a black screen.
Please contact us to get the updated URLs.
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JAN 3
UPDATE JAN 5: GREY PRO is back online after moving to a new host.
Restart everything including your modem, router, and device to refresh your connection.
The GREY PRO server is currently down and their admins have been notified.
We will post updates here as soon as they confirm they’re back online.
Please contact our team for a 24 hr free trial of the POLKADOT server in the meantime.
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DEC 27
UPDATE: GREY PRO is back online after their host’s data centre issue was resolved.
Restart everything including your modem, router, and device to refresh your connection.
The GREY PRO server is currently down and their admins have been notified.
We will post updates here as soon as they confirm they’re back online.
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NOV 4
UPDATE: GREY PRO is back online.
Restart everything including your modem, router, and device to refresh your connection.
The GREY PRO server admins informed us that they’re currently down as of 12pm ET.
We will post updates here as soon as they confirm they’re back online.
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OCT 13
UPDATE: Their admins have succesfully defended and restored service.
We suspect that the POLKADOT server is experiencing a DDoS attack.
We have already reported it to their admins and will update here when they’re back online.
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OCT 4
UPDATE: VOD restored. Restart your device.
The GREY PRO VOD VIDEOCLUB section is currently down.
We have already reported the issue to their admins and will update here when they’re back online.
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SEP 17
The STB emulator app recently released a new version 1.2.12.1.
We recommend that all subscribers uninstall older versions and reinstall the latest version.
LINKS BELOW.
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AUG 18
UPDATE: Restart everything including your modem, router, and device to refresh your connection.
The PURPLE server is currently down.
We have already reported the issue to their admins and will update here when they’re back online.
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AUG 12
UPDATE: Restart everything including your modem, router, and device to refresh your connection.
The PURPLE server had a SSL (security glitch) which affected all users worldwide.
We have already reported the issue to their admins and they have started resolving the issue.
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JUN 23
UPDATE: Server rebooted. Restart everything including your modem, router, and device.
The PURPLE server is loading slowly and intermittently since 8am ET.
We have already reported the issue to their admins and awaiting a response.
We will post updates here as soon as we hear back from them.
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JUN 8
UPDATE: Service restored. Restart everything including your modem, router, and device.
The GREY admins have just informed us that parts of GREY and multiple servers worldwide are currently offline.
The outage is due to a major data centre in the US going down affecting all their clients.
GREY admins are waiting for the US data centre to fully restore their service and to bring the rest of the server back online.
There is currently no ETA but we will post updates here when we hear back.
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JUN 1
Most servers have always only allowed one active MAC address per subscription, which hasn’t changed.
The authentication issue is coming from the STB emulator app which is a 3rd party app.
Its vulnerability comes from allowing users to run the same MAC address on different devices.
That vulnerability is being exploited by hackers online using randomized MAC address generators.
The only fix that will resolve the issue is to send your device ID from the STB emulator app to the server.
That prevents any other unauthorized device from using your active MAC address.
Unfortunately, that also stops your secondary devices from using your active MAC address as well.
FIX FOR STB EMU APP AUTHENTICATION OR REGISTER DEVICE ERROR
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JUN 1
Some STB emulator app users are getting an authentication or register device error.
Follow our how to guide below to fix the error.
We also recommend that all subscribers uninstall older versions and reinstall the latest version.
FIX FOR STB EMU APP AUTHENTICATION OR REGISTER DEVICE ERROR
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MAY 26
The STB emulator app recently released a new version 1.2.11.0.
We recommend that all subscribers uninstall older versions and reinstall the latest version.
LINKS BELOW.
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MAY 26
Check out the newest servers added this month.
PEBBLE is most popular for South Asian subscribers.
POLKADOT is the largest global server offering EUROPEAN and CHINESE.
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MAY 19
The PURPLE server was just rebooted.
Some categories are already live online but others are still being added.
Restart your device often to see the categories as they are uploaded.
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APR 25
The CAMO server is back up for the Falcon app and web browser, but not for MAC addresses yet.
Some categories are already live online but others are still being added.
Restart your device over the next few days to see the categories as they are uploaded.
If you are using the Falcon app, do the following.
2. Select ADD USER
3. Select REFRESH DNS
4. Select LIST USERS and select your USERNAME
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APR 24
The CAMO server is still undergoing updates and a move to a new admin panel.
We are equally frustrated as their admins are very slow to respond to us about updates.
They are expecting their updates to be completed this weekend.
We’ll post updates here as soon as we hear back from them.
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MAR 30
To protect your privacy, we are now accepting credit cards by cryptocurrency.
Get 20% off when you subscribe by Bitcoin, Ether, Chainlink, or Cardano.
Follow our simple HOW TO USE CRYPTO GUIDE and SAVE!
Contact our team if you have any questions.
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MAR 28
Some GREY subscriptions may show an account not registered error.
Contact our team to get your MAC address reset.
Then restart your modem/router, and device.
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MAR 7
All CAMO apps and URLs have been tested and running since Mar 5.
If you still have any issues reconnecting, contact us or simply do the following:
1. Uninstall the app you’re using (STB emu app, FalconTV app, CreedTV Player app etc)
2. Unplug your modem/router for 5 mins then restart your modem/router, and device.
3. Reinstall the app you’re using (STB emu app, FalconTV app, CreedTV Player app etc).
Then setup the URL or enter your username and password based on your app to reconnect.
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MAR 5
CAMO Falcon TV app is up.
Other apps will be back up in a few hours.
1. LOG OUT out of FalconTV app
2. Select ADD USER
3. Select REFRESH DNS
4. Select LIST USERS and select your USERNAME
(or enter your username and password login details if you have not logged in before)
We’ll post updates here as soon as they let us know they’re back online.
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We’ll post updates here as soon as they let us know they’re back online.
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GREY PRO VOD on STB may require changing your media player to AUTO or LJK.
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SEP 9
As of Sep 9, due to the recent closures of multiple other IPTV providers globally,
the CAMO server has removed VOD and 24/7 and other providers may do the same.
We will continue updating you here if CAMO decides to reinstate VOD and 24/7.
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If you are getting black screen on STB emulator app, uninstall it and reinstall the latest version.
Then restart everything including your modem, router, and device after setting it back up.
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Check your junk mail as some email providers are blocking our emails.
If you did not receive a reply from us, add us to your contact list and please let us know.
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We know you love watching TV, but please don’t forget to still talk to your:
parents, wife, husband, girlfriend, boyfriend, kids, pets, cousins, uncles, aunts, and neighbors.
Learn more about streaming in our FAQs.
99% OF ISSUES CAN BE FIXED BY RESTARTING EVERYTHING
PLEASE BE PATIENT.
WE ARE ONLINE 24 HRS
DAILY, 7 DAYS A WEEK.